Privacy Policy

1. Information We Collect

• Account data: email, display name, username, password (stored hashed), profile photo, bio.
• Identity verification data: for creators, a government ID and live selfie are collected and verified by our processor, Didit — FunVertex itself never receives or stores the raw document.
• Payment data: handled by our payment processor; FunVertex stores transaction records (amount, type, timestamp) but never full card numbers.
• Content: posts, messages, and media you upload.
• Usage data: device/browser information, IP address, pages visited, and actions taken (e.g. follows, subscriptions, reports, blocks), collected automatically.
• Communications: messages between users, and support requests you submit.

2. How We Use Information

• To operate core features: accounts, payments, messaging, content delivery, and the paywall.
• To verify creator identity and age before enabling payouts, via Didit.
• To detect and prevent fraud, abuse, and violations of our Terms.
• To respond to support requests and legal obligations (e.g. DMCA notices, law-enforcement requests).
• To send account-related and, where you've opted in, marketing communications.

3. Sharing of Information

We share data only where necessary to operate the Platform:

• Our payment processor — for payment processing (wallet deposits and checkout-link purchases).
• Didit — for creator identity verification.
• Bank transfer — for creator payouts.
• Other users — your public profile, posts, and (for creators) subscriber-visible content are shown to the audience you choose; blocked users cannot see your profile or content.
• Law enforcement — where required by valid legal process, or to protect the safety of our users.

We do not sell your personal data.

4. Cookies

We use essential cookies to keep you signed in (an httpOnly refresh token) and to remember basic preferences (such as sidebar collapse state). We do not use third-party advertising trackers.

5. Data Retention

We retain account and transaction data for as long as your account is active and as needed to comply with financial record-keeping obligations. Uploaded content is deleted from our storage when you delete the corresponding post, message, or your account, subject to a short grace period for backups, with these exceptions:

• Content removed by our safety checks or moderators: we keep the removed media, a copy of the post and the record of the decision for six (6) months after the decision, so that it can be reviewed and you can ask for it to be looked at again — even if you delete the post from your list. After that the media and the copy are deleted and only a minimal record of the decision remains. If you close your account, they are deleted with it.
• Apparent child sexual abuse material is reported to the National Center for Missing & Exploited Children (NCMEC) and preserved as 18 U.S.C. § 2258A requires — for at least one year after the report, in a secure location with access limited to the people who need it. It is not deleted on request or when an account is closed.
• Content we are legally required to preserve, for example under a law-enforcement preservation request, is kept for as long as that requirement lasts.

6. Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to withdraw consent to marketing communications at any time. You can update most of your data directly in Settings, or request account deletion via the Support Center.

7. Children's Privacy

The Platform is strictly for users 18 and older. We do not knowingly collect data from anyone under 18. If we learn an account belongs to a minor, we will terminate it and delete associated data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified in-app or by email.

9. Contact

Privacy questions or data requests can be sent via the Support Center or to the postal addresses listed in the site footer.